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Unless one of the exceptions listed below is applicable, you can retract your order without giving pattern in one 14 days Current from the date on which yourself (or a third-party designated by you, other than the carrier), have taken physically possession of the purchased products or the date on which you entered into the contract.
You must notify us with fabrics Price your decision to retract your order.
To meet the retraction deadline, simply send your request for withdrawal before the 14-day period expires and returns your product.
AttentionAccording to Article L121-20-2 of the Consumer Code, which stipulates that a fulfilled well-made property can be returned after the customer's refusal, Any order of custom fabrics, custom kits and default coupons will not be recovered or exchanged.
For further information on the extent, content and instructions for the exercise of your right of withdrawal, please contact our customer service.
Fabrics Price will reimburse you all payments received from you, including standard delivery charges (ie corresponding to the least expensive delivery we propose) no later than 14 days from receipt of your request for withdrawal. Fabrics Price reserves the right to use the same payment method as you used during your initial order unless you expressly agree with a different means. In any case, this refund will not cause additional costs for you. However, fabrics Price may differ until the reimbursement of the product (s) or until you have provided proof of shipping (s), the date retained being the first of these facts. If the repayment occurs after the deadline mentioned above, the amount that is owed to you will be increased in right.
Please note that you must return the product (s) by following the instructions available from our online returns center no later than 14 days from the date you have notified your retraction decision.
You must bear the direct cost of returning from the product (s). You will be responsible for the depreciation of the value of the product (s) resulting from manipulations (other than those needed to establish the nature, characteristics and proper functioning of this product (s).
In accordance with the law, the customer is informed that the right of withdrawal does not apply to:
- - the delivery of products that can not be returned for hygiene or health protection reasons, if you have descealed them or, which have, after being delivered, been mixed in an inseparable way with other articles;
- - the delivery of audio or videos or computer software when you have descented them after delivery;
- - the delivery of products that have been made according to your specifications or clearly customized;
- - the provision of products likely to deteriorate or permit quickly;
- - the provision of services fully executed by tissues Price for which you accepted at the time of the award of your order that we started their execution, and renounced your right of withdrawal;
- - the supply of digital content (including applications, computer software, digital books, music downloads, etc.) not supplied on a hardware support (eg on a CD or DVD) if you have accepted when the award of your order we start the provision of This one and renounced your right of withdrawal;
- - the provision of newspapers, periodicals or magazines with the exception of subscription contracts to these publications;
- - The provision of alcoholic beverages whose value agreed to the conclusion of the contract depends on fluctuation on the market beyond our control.
To exercise the right of withdrawal, you must notify us of your decision to withdraw this contract by means of a declaration of ambiguity (for example, letter sent by mail, fax or e-mail) by post at the address Tissus Price, 86 rue des Découvertes, Zac des Bouvets, 83390 cuers; by phone 04 22 14 50 00 or by email via the contact form.
For the withdrawal time to be respected, it is sufficient that you transmit your communication relating to the exercise of the right of withdrawal before the expiry of the withdrawal period.
In any case, the Customer undertakes to restore the product (s) under the following conditions:
- - Return a product in a clean state To a new marketing, that is to say in perfect condition, unused, uncut.
- - Use the original packaging to return the product.
- - Report the control number on the package. Returns without order number are not accepted.
- - Send the package to the following address:
Fabrics Price
86 rue des Découvertes
Zac des Bouvets
83390 CUERS
To facilitate the return process and guarantee optimal management, please Contact our after-sales service. If an error on our part is noted, we will provide you with a return slip to ensure a fast and efficient treatment of your request.
For all complaint following an error on our part After validation of the service service, a return slip will be sent to return only the product mentioned in the open folder by the service.
Attention when you receive your return, if the criteria of the returned product do not match your claim, you will be refunded, but the return costs will be deducted.
For information, we do not support the cost of return for color variances between your screen and the product, we remember that a sample service is available to discover the product before purchase.